Legal

Privacy Policy

Last updated: August 14, 2024

1. Introduction

We prioritise your privacy and manage your personal information responsibly, complying with the Privacy Act 1988 (Cth) and our professional healthcare obligations.

2. Personal Information

Personal information includes your name, date of birth, and contact details, and may also include information about your dealings with us.

3. Collection and Storage

We collect personal information directly from you or, when necessary, from other sources such as healthcare providers or insurers. Information we collect includes contact details, medical history, medicare and insurance information, and payment details.

4. Use of Personal Information

We use your information to:

  • Provide medical care and treatment.
  • Communicate about your health and appointments.
  • Improve our services.

We only collect, use, or disclose sensitive information about you if it is reasonably necessary for us to do so in order to perform our functions and if you have consented to us doing so, or if the law allows us to do so without that consent.

5. Disclosure of Information

Your information may be shared with:

  • Healthcare providers involved in your care.
  • Service providers like labs or insurers.
  • Regulatory bodies, if required by law.

6. Data Security and Quality

We maintain accurate and up-to-date information and protect it with security measures against unauthorised access.

7. Access and Correction

You have the right to access and correct your personal information. Contact us to make a request.

8. Enquiries and Complaints

If you have privacy concerns, please contact us. We usually respond in writing within 60 days, unless we need further information to respond to your enquiry, concern, or complaint.

9. Policy Changes

We regularly review this Privacy Policy and may make changes to it from time to time, without notice to you. The current version will always be available upon request.

10. Contact Us

For questions or concerns, reach out to privacy@drnirusha.com